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Most frequently asked questions
1. QUESTION: Why don't we have electricity? Have I paid for it? Can you check my bill?
  • 05.01.2025
  • 4

1. QUESTION: Why don't we have electricity? Have I paid for it? Can you check my bill?

ANSWER: Dear citizen, Your request falls within the competence of the related organization - "Regional Electric Networks" Joint-Stock Company.

FOR INFORMATION: "National Electric Networks of Uzbekistan" JSC is engaged in the transmission (transportation) of electricity through high-voltage power networks and substations, the operation of power networks and substations with a voltage of 35-110-220-500 kV, as well as the performance of construction, installation, modernization and reconstruction works on main power networks, and does not sign contracts directly with consumers.

‼ The competence of “REGIONAL ELECTRIC NETWORKS” JSC includes the conclusion of direct contracts with consumers and the supply of electricity to them, mutual accountability with consumers, as well as the development of low-voltage networks, the installation of cables and transformers, as well as the provision of many other services.

⇒ To contact “Regional Electric Networks” JSC via social networks:

 het.uz – official website

Telegram – @hetmuloqot, @HET_admin

Facebook – Regional Electric Networks

Call center: 1154

Additional information: Due to a sharp increase in consumption in electrical networks, when electrical devices operate with overload, it is a natural process that power outages occur due to the automatic mode established to maintain the stability of the power system.

Basis: Resolution of the President of the Republic of Uzbekistan No. PQ-4249 dated March 27, 2019 “On the Strategy for Further Development and Reform of the Electric Power Network in the Republic of Uzbekistan”.

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